Commercial Glass Works (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use any of our commercial glass installation and repair services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy
1. Information We Collect
We may collect both personal and non-personal information, including:
1.1 Personal Information
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Name
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Phone number
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Email address
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Business name and address
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Project details or service requests
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Any information you voluntarily provide via forms, emails, calls, or messages
1.2 Automatically Collected Information
Our website may automatically collect:
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IP address
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Browser type and version
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Device type
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Pages visited
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Time/date of visits
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Referring website
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Cookies and tracking technologies
This information helps us improve our website performance and user experience.
2. How We Use Your Information
We use the information we collect for purposes including:
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Responding to service inquiries and providing quotations
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Scheduling commercial glass installation, repair, or emergency services
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Customer support and communication
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Improving our website, services, and marketing efforts
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Sending promotional or informational updates (with your consent)
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Ensuring compliance with legal, safety, and operational requirements
3. Sharing Your Information
We do not sell or rent personal information. However, we may share information with:
3.1 Service Providers
Trusted third parties who assist with:
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Payments
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Website hosting
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Marketing and analytics
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Customer communication tools
They are obligated to protect your information.
3.2 Legal Requirements
We may disclose information if required to:
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Comply with laws or legal processes
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Protect our rights, property, or safety
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Respond to valid requests from authorities
4. Cookies & Tracking Technologies
Our website uses cookies, pixels, and similar tools to:
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Enhance user experience
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Analyze website traffic
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Customize content and ads
You may disable cookies through your browser settings, but some website features may not function properly.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information.
However, no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your personal information only as long as necessary to:
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Fulfill service requests
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Meet legal obligations
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Resolve disputes
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Maintain business records
7. Your Rights
Depending on your location, you may have rights such as:
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Access to your personal data
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Correction of inaccurate information
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Request deletion of your data
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Opt-out of marketing communications
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Restrict or object to certain data processing
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16.
We do not knowingly collect information from children.
If you believe a minor has provided information, contact us to remove it.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or need to request data-related actions, please contact us.