Welcome to Commercial Glass Works (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern the use of our website, services, quotations, and communications. By accessing our website or hiring us for any commercial glass installation, repair, or related services, you agree to these Terms.
1. Acceptance of Terms
By using our website or services, you confirm that:
-
You have read and understood these Terms.
-
You are authorized to enter into a contract on behalf of yourself or your business.
-
You agree to comply with all applicable laws and regulations.
If you do not agree to these Terms, you should not use our website or services.
2. Services Provided
Commercial Glass Works offers:
-
Commercial glass door installation
-
Commercial glass window installation
-
Storefront glass services
-
Commercial glass repair and replacement
-
Emergency board-up services
-
Custom glass fabrication
-
Related commercial glazing services
We reserve the right to modify, add, or discontinue any services at any time.
3. Quotes & Estimates
-
All quotes and estimates are provided based on the information you supply.
-
Prices may change if project details, measurements, materials, or site conditions differ from the initial assessment.
-
Estimates do not include unforeseen issues such as structural damage, hazardous materials, or access limitations.
-
Quotes are valid for a limited period (typically 15–30 days unless otherwise stated).
4. Appointments & Scheduling
-
Appointments for inspections, installations, and repairs must be scheduled in advance.
-
We reserve the right to reschedule appointments due to weather conditions, emergencies, or material delays.
-
Customers must ensure safe and reasonable access to the project site.
5. Payments & Billing
-
Payment terms will be clearly stated in your estimate or invoice.
-
Deposits may be required for custom glass orders or large projects.
-
Final payment is due upon completion of work unless otherwise agreed in writing.
-
We accept various payment methods; details are provided in the invoice.
-
Late payments may incur fees or service interruptions.
6. Custom Orders
-
Custom-cut or fabricated glass orders are non-refundable.
-
Any changes to custom orders after processing may result in extra fees or delays.
-
Customers are responsible for verifying measurements unless we conduct an on-site inspection.
7. Warranty
We may offer warranties on certain products or installations. Warranty terms depend on:
-
Product manufacturer warranties
-
Installation scope
-
Materials used
Warranty does not cover:
-
Misuse or abuse
-
Damage caused by external factors (storms, vandalism, accidents, etc.)
-
Unauthorized modifications or repairs
-
Normal wear and tear
Detailed warranty information will be provided with your service documentation.
8. Liability & Limitation
To the fullest extent permitted by law:
-
We are not liable for indirect, incidental, or consequential damages.
-
We are not responsible for damages arising from inaccurate information provided by the customer.
-
We are not liable for delays caused by suppliers, weather, or unforeseen circumstances.
-
Our responsibility is limited to the work performed and materials installed by our team.
You agree to indemnify Commercial Glass Works from any claims resulting from your misuse of our website or services.
9. Website Use
You agree not to:
-
Use the website for fraudulent or unlawful purposes
-
Attempt to harm or disrupt website functionality
-
Copy, reproduce, or exploit website content without permission
We reserve the right to block access to users who violate these terms.
10. Third-Party Links
Our website may include links to external websites.
We are not responsible for the content, privacy practices, or actions of third-party sites.
11. Cancellation Policy
-
Cancellations must be communicated in advance.
-
Custom orders and special materials may not be canceled once production begins.
-
Late cancellations may incur fees for labor, materials, or scheduling impacts.
12. Termination of Service
We reserve the right to refuse or terminate services if:
-
Safety concerns exist
-
Payment terms are not met
-
Site conditions prevent proper installation or repair
-
Customer behaves abusively or unreasonably
13. Changes to Terms
We may update these Terms at any time.
Updated versions will be posted on this page with a new “Last Updated” date.
Continued use of our website or services constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the state in which the services are performed.
Any disputes shall be resolved in courts located within that jurisdiction.
15. Contact Information
For questions about these Terms, please contact: